DR’s consumer program Kontant reports that the flex transport company VTS gave accounts of two accidents that are contradicted by those involved, by a witness, and by Middelfart Municipality.
According to DR, 15-year-old Lukas Holm was hit by a car marked Flextrafik in a roundabout in Middelfart. He was on a bike ride near his home, and his arm was left bleeding. Per DR, the driver asked if he was okay and then drove on without leaving a name or phone number.
The family had no information about the driver or the operator. Later that evening, the boy’s father, Larry Holm, was contacted by a man who said he had been a passenger in the flex vehicle. He identified the operator as VTS, a haulage firm based in Vojens.
VTS replied to Larry Holm by email with its own account of the incident. The company wrote that the driver made a sharp manoeuvre to avoid a pothole, at about 5 km/h, and that the cyclist was inattentive with a phone in his hand. Lukas Holm rejects both claims, saying there is no pothole at the roundabout.
Middelfart Municipality told Kontant it has no record of asphalt repairs at the location. The municipality said it sent an employee to inspect the site and found neither a pothole nor any repair work. The passenger, Keld Kragh, told Kontant the accident was caused by driver inattention, and he denies that the driver offered to call an ambulance.
A second case from 2025
Kontant also obtained documents on a separate VTS case from 2025. An 88-year-old woman broke a cervical vertebra after falling in a flex taxi. In the accident report to the traffic company, VTS wrote that she stood up while the vehicle was moving and acknowledged the injury was her own fault.
The woman told Kontant that VTS is lying in the report. She said she had just entered the flex taxi and was walking forward to pay when the driver suddenly set off, causing her to fall. Her account is one of several points where passengers and the company disagree on road safety incidents described in the program.
VTS owner Thomas Aggesen Schrøder told Kontant that the boy’s family should report the matter to their insurance company. He confirmed the company did not investigate whether there was a pothole and relies on the drivers’ own answers. He said VTS does not assume its drivers lie, and that the driver involved no longer works for the firm, but not because of the case.
Schrøder said he was not familiar with the case of the 88-year-old woman when Kontant visited his office. VTS later wrote to Kontant that the driver in that case received a warning and renewed instruction.
The revelations are published alongside the program “Kontant: Flextrafik på slingrekurs”, broadcast on DR today. A DR1 schedule listing on TV24 also shows the episode airing later in August 2026. VTS states on its own website that it operates Flextrafik services in Southern Denmark.
